Privacy Policy — Washington Appraisal

1. Introduction

Washington Appraisal (“we,” “our,” or “us”) values your privacy.

This Privacy Policy explains how we collect, use, and protect the information you provide when visiting https://www.washingtonappraisal.com/ or contacting us by phone, text, or email.

By using our website or engaging our services, you consent to the terms outlined in this policy.

2. Information We Collect

We collect only the information necessary to deliver professional appraisal and consulting services.
This may include:

• Contact Information: Name, phone number, email address, and mailing address when you fill out a form or contact us.
• Property Information: Details related to your appraisal request (e.g., address, property type, purpose, and relevant documents).
• Technical Data: Anonymous browser data such as IP address, device type, or visit duration (for website optimization).
• Communication Records: Emails, SMS messages, or voicemails exchanged during an inquiry or engagement.
  
  

We do not knowingly collect sensitive personal data such as credit card details, social security numbers, or protected health information through this website.

3. How We Use the Information

We use collected information for legitimate business purposes, including:

• Responding to inquiries and scheduling appraisal inspections
• Providing quotes, invoices, and professional services
• Maintaining business records and compliance documentation
• Improving our website and service quality
• Sending relevant updates or follow-ups related to your request
  
  

We do not sell, trade, or rent your personal information to any third party.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described above or to comply with professional, legal, or tax obligations.

Appraisal records may be retained in accordance with USPAP and state regulatory requirements, typically five (5) years or longer if involved in litigation or review.

5. How We Protect Your Information

We use reasonable administrative, physical, and technical safeguards to protect your data against unauthorized access, alteration, or disclosure.
These include:

• Secure email and cloud storage systems
• Limited staff access to client data
• Data encryption and password protection on all devices
  
  

However, no electronic transmission or storage method is 100% secure; we cannot guarantee absolute security.

6. Cookies and Analytics

Our website may use standard cookies or third-party analytics tools (e.g., Google Analytics) to monitor site traffic and improve usability.

Cookies do not personally identify you and can be disabled in your browser settings.

7. Third-Party Links

Our website may contain links to other websites for reference or citation.
We are not responsible for the content or privacy practices of third-party websites. Please review their privacy policies before sharing information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Request access to or correction of your data
• Request deletion of your personal information, when permissible
• Withdraw consent for communications at any time
  
  

To exercise any of these rights, email service@washingtonappraisal.com or contact us via phone or text.

9. Communication by Phone and SMS

When you call or text Washington Appraisal, you consent to receive service-related messages.
We do not use SMS for marketing purposes, and you may opt out at any time by replying “STOP.”

10. Updates to This Policy

We may revise this Privacy Policy periodically. The “Effective Date” above reflects the most recent update.
Any material changes will be posted on this page.

11. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact:

Washington Appraisal
650 Massachusetts Ave NW, Suite 600
Washington, DC 20001
+1 (202) 956-4443
service@washingtonappraisal.com